Privacy Policy

Who we are

ZippyDrop is operated by ZippyDo LLC, North Carolina, USA. This policy covers the ZippyDrop website at zippydoweb.icu and the ZippyDrop apps for customers, drivers and merchants.

Data we collect

Account: name, email, phone number, password (stored hashed), profile photo and city.

Orders and listings: items you buy, sell or send, addresses, delivery notes, photos you upload, ratings and order messages.

Location: drivers share precise location only while online or on an active job, so customers can track a delivery and pickups can be confirmed. Customers share location only when they choose to use it for an address or nearby results.

Drivers: application details, vehicle information and documents you upload for verification. Background checks, when required, are run by Checkr under its own terms.

Merchants: business name, address, menu or catalog, and payout settings.

Payments: card payments and bank payouts are processed by Stripe. ZippyDo never sees or stores full card numbers or bank credentials; we keep order totals, payment status and transfer references.

Device: push notification tokens and basic technical logs used to keep the app secure and working.

How we use it

To create your account, process orders and payments, match and dispatch drivers, show delivery tracking, pay drivers and merchants, send order notifications, prevent fraud and scams, provide support, and meet legal and tax obligations.

We do not sell your personal information and do not use it for third-party advertising.

Who we share it with

The other people in your order (for example, your driver sees the pickup and drop-off; phone numbers are masked in order chat).

Service providers acting for us: Stripe (payments and payouts), our cloud hosting and database provider, Google Firebase (push notifications), Checkr (driver screening, when used), and map/geocoding services.

Authorities, when required by law or to protect someone's safety.

How long we keep it

Account data is kept while your account is open. Order, payment and payout records are kept as long as tax and financial law requires (generally up to 7 years). Delivery proof photos and location history are kept only as long as needed for disputes and safety.

Your choices and deleting your data

You can view and edit your profile in the app, turn off notifications and location in your phone settings, and ask for a copy of your data.

To delete your account and personal data, email zippydrop123@gmail.com from your account email with the subject "Delete my account". We confirm within 30 days. Records we are legally required to keep are retained and then removed.

Security and children

Data is encrypted in transit, access is limited by account and role, and sensitive documents are stored privately. ZippyDrop is not directed to children under 18 and drivers must be adults.

Contact and changes

Questions: zippydrop123@gmail.com. If we change this policy we will update the date below and notify you in the app for significant changes.

Last updated: September 23, 2026.